Refund policy

Refund Policy

We want you to love your Podling.

If you are not completely satisfied with your purchase, you may request a return or refund within 14 days of receiving your order.

To be eligible for a return:
- Items must be unused and in original condition
- Items must be returned in original packaging

Non-returnable items:
- Customized or personalized products

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos.

Refunds will be issued to your original payment method within 5–10 business days after we receive your return.

Customers are responsible for return shipping costs unless the item is defective.

Contact us at: poddolls@woodlandpod.com